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Terms and Conditions

WEBSITE TERMS AND CONDTIONS OF SALE OF FRESH MEAT DIRECT
This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products (‘’Products’’) listed on our website www.freshmeatdirect.co.uk (‘’our site’’) to you. Please read these terms and conditions carefully before ordering any products from our site.
Information about us
www.freshmeatdirect.co.uk is a site operated by Fresh Meat Direct (‘’we, ‘’us ‘’ or ‘’our’’). We are registered in England under company number 7257943 and with our registered office at Unit 14, Delph Road Industrial Estate, Delph Road, Brierley Hill, West Midlands. DY5 2UA.
Our Satisfaction Guarantee
Fresh Meat Direct has over 30 years experience in the meat trade, so you are in good hands with us. What we are trying to achieve at fresh meat direct .co .uk is to offer you the customer a contact in the meat trade, someone you can discuss your needs with, be it filling your freezer with prime quality meat or discussing recipes for a forthcoming dinner party. We want to be your local family butcher where ever you live. All our products are vac-packed to seal in the freshness and prolong the shelf life date. As with all our cuts once they are cut and packed they are then packaged into specially lined boxes packed with dry ice to keep the contents cool for up to 36 hours. Your delivery will reach you freshly cut and packed as if you had just been down to the supermarket yourself to collect it.
We are confident that once you have tried our fresh meat delivery service you will be impressed and use us again and again for good quality fresh meat, and hopefully tell your friends and family. We will promise you 100% professional service and quality from a company you can trust.
Our experienced butchers carefully trim your order as if it was for their own kitchen. Our prices are very competitively priced and we are one of the cheapest online butchers’ available, offering meats full of flavour and tenderness. If you disagree, just tell us and we will do our utmost to resolve any issues with any item that does not meet our high standards or your expectations. We are committed to your complete satisfaction.
Please call 01384 480700 if you ever have cause for complaint with either our products or our service.
Please note that photography for the site is taken from a library and is the best representation of the particular product available at the time. Please refer to product content and product description for actual weight, size and description. 
 Ordering
·         Where products ordered by the customer are not available from stock the customer shall be notified and given the option to either wait until the products are available or cancel the order and receive a full refund within 28 days.
·         Fresh Meat Direct.co.uk may choose not to accept an order for any reason.
In the circumstances that the customer requires the order to be delivered to a seperate address to their billing address then the order must be paid for using Sagepay. Any orders paid for using Paypal must be delivered to the customers billing address only. If the customer pays via Paypal but requests the order to be delivered to a seperate address to their billing address then the order will be cancelled and the customer will receive a full refund.  
 Price and Payment
·         The price of the products and/ or service shall be that stipulated on the website. The shown price excludes delivery charges.
·         The total purchase price, including delivery charges, will be displayed in the shopping cart once the delivery method has been selected (order value under £80 delivery charge of £12.95 or order value over £80 delivery charge FREE). Saturday deliveries incur a £35 surcharge regardless of the final spend. If the order value is under £80 but the FREE delivery method is selected Fresh Meat Direct.co.uk have the right to add the additional delivery charge on to the order once it has been processed.
·         After the order is received a confirmation email of your order will be sent to the email address provided.
·         Payment of the product plus delivery charges, if applicable, must be made at the point of ordering.
·         Where applicable, if any payment is not paid on time or any payment is rejected or refused, the amount owing will be treated as overdue and Fresh Meat Direct.co.uk will be entitled immediately to cease or suspend the provision of any service or further deliveries of products until payment has been received.
Rights of Supplier
·         Fresh Meat Direct.co.uk reserves the right to periodically update prices on the website, which cannot be guaranteed for any period of time. The supplier shall make every effort to ensure prices are correct at the point at which the customer places an order.
·         Fresh Meat Direct.co.uk reserves the right to withdraw any product and/or services from the website at any time.
·         Fresh Meat Direct.co.uk reserves the right to withdraw or suspend any promotional or offer code at any time.
·         Fresh Meat Direct.co.uk shall not be liable to anyone for withdrawing any product and/or services from the website or for refusing to process an order.
Delivery
·         Where a specific delivery date has been agreed, and where this delivery date cannot be met, the customer will be notified and given the opportunity to agree a new delivery date or receive a full refund.
·         Delivery of the products shall be made to the customers address specified in the order and the customer shall make all arrangements necessary to take delivery of the products whenever they are tendered for delivery. Fresh Meat Direct cannot beheld responsible for items not delivered on the prefered delivery date as agreed due to adverse weather conditions out of their control.
·         Fresh Meat Direct.co.uk shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the supplier shall not be liable for any losses, costs, damages or expenses incurred by the customer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
·         Risk in the goods shall pass to the customer upon delivery of the products, or where the customer fails to take delivery at the agreed time, at the time delivery was attempted.
·         Title in the products shall not pass to the customer until payment of the price has been made in full.
Fresh Meat Direct.co.uk can only deliver to the UK Mainland.
Cancellation and Return
·         The customer may cancel any order for products for any reason up to the point of dispatch and any payments made by the customer shall be refunded in full within 28 days. If however, the supplier starts to perform its side of the contract with the agreement of the customer before the customer exercises this right to cancel, the right to cancel is lost.
·         Where a claim of defect or damage is made, the products may have to be returned by the customer to the supplier within the best before date or use by date on the product. Refunds and replacements are made at the discretion of Fresh Meat Direct.co.uk.  If the claim is agreed the customer is to be entitled to a replacement or a full refund (including delivery costs) plus any return postal charges if the goods are in fact defective and/or need to be returned.
·         Products to be returned must clearly show the order number obtained from the supplier on the package.
 


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© FRESH MEAT DIRECT.CO.UK , Unit 14, Delph Road Industrial Estate,Delph Road,Brierley Hill,West Midlands,DY5 2UA. Tel : 01384 480700 Email : sales@freshmeatdirect.co.uk Website : www.freshmeatdirect.co.uk Copyright 2012. All Rights Reserved. Home - Terms and Conditions - Sitemap Finding your ideal cut of meat is often a daunting and difficult task- supermarkets stock a wide range but it is often of a low quality. Buying meat online is a great alternative than trailing around different meat suppliers looking for the best produce. When you order meat online from freshmeatdirect.co.uk you know you will only buy fresh meat online. Our produce is parallel to none and our first rate service will have you coming back for more. Buying meat online can provide you with a much wider variety and excellent prices. The meat delivered to you will only be of the highest quality and is vacuumed packed for complete freshness. Mail order meat is a great way to buy fresh meat online, saving you time and money and being able to select the specific meats you want- when you order meat online it means not having to settle for a cheap cut or pay extortionate prices at the supermarket or butchers. We have an excellent product range and when you buy meats online with freshmeatdiect.co.uk we can guarantee perfection. Whether you are looking for beef or chicken, pork or turkey the quality of our fresh meat online will never falter. When you search to buy meat online UK there will be plenty of companies for you to choose from but with freshmeatdirect.co.uk we excel within our market. We provide you with a premium service, superiority of produce and you can save up to 50% on the prices you would pay at the supermarkets. We are one of the best meat suppliers in the industry and the only place to buy meats online. If you want to mail order meat we can offer you a range that will surely get your taste buds going. The meat home delivery complies with our strict health and safety ethics, our hygienic vacuum packaging and meat delivered to you will be in securely sealed boxes with security straps. Buy meat online is a great way to shop if you are having a gathering or event as the packaging is conveniently packed so it can be put straight in to the freezer and therefore eliminating the possible embarrassment of running out halfway through your event. So before you trudge to the supermarket and have to pay for products you are not going to thoroughly enjoy why not think about a meat home delivery service that will give you exactly what you want. When you buy meat online the costs can be just a mere fraction of what you would pay at the supermarket and the quality is far more superior. Many of us are now extremely aware of what we eat- healthy eating is a big factor in our day to day diet and why you buy organic meat online from our company you are not only getting top quality meat but you are also buying ethical produce. Our organic meat online is certified and complies with organic legislation. So why not buy meat online UK today and see taste difference fresh meat online has to offer. freshmeatdirect.co.uk is an online butcher that can provide you with a vast range of gourmet meat online. We are the one of the best online butchers within our industry. Whether you want to buy beef online or buy poultry online we have a premium selection for you to choose from. Why not treat yourself and your partner and buy steaks online that will really set your taste buds alight. Our gourmet meat is the best choice of meat you will find from online butchers. We pride ourselves on the amazing service we provide our customers with and whether you buy turkeys online or buy lamb online the quality of each product will remain phenomenal. As an online butcher we know the concerns some people have with the freshness of meat. Our meat is vacuum packed in hygienic packaging and delivered to you in securely sealed boxes. The produce is so fresh it is like you just went to your local butchers in the morning but at a fraction of the cost! When you buy beef online or buy lamb online you can be safe in the knowledge that our meat is top of the range. To buy steaks online, buy pork online or buy turkey online is a great way of saving you time and money. We not only supply you with outstanding quality, excellent customer service but when you buy organic online you are getting assured and accredited meat. Many people look to buy organic online as it is comparatively cheaper than the prices at a supermarket and it is not always a possibility to get a great selection of organic meat at a supermarket. So if you are looking to buy lamb online or buy turkey online; here at freshmeatdirect.co.uk have the meats for you. Our products are delivered to your door and save you the hassle and trouble of going to a supermarket and only having to make do with whatever meat is there. With an online butcher you can personally select what you want and save up to 50% of the cost of a supermarket. Our mantra is simple – quality and quantity! Just because you want the best produce does not have to mean a fraction of the size. We will always provide you with a tailor made meat delivery service and that will have you coming back for more and more. Once you buy poultry online, buy pork online or buy steak online you will never look back. Imagine you have unannounced guests one evening and you have to prepare something for dinner – When you buy turkeys online or buy steak online it arrives in packaging that is suitable for putting straight into the freezer and therefore you will always have something to feed your guests. Buying meat online is a revolution and with so many of us having hectic schedules and fast paced lives it’s a comfort to know that there is a nicely stocked fridge and freezer full of our favourite meats. Fresh Meat Direct, one of the most trusted and professional companies that specialise in the distribution of various meat packs across the UK. Our established online system allows you to buy meat packs in complete peace of mind that you will only find top quality meats with us. Our fast and hygienic processes mean that whatever you need, either beef meat packs or chicken meat packs for the freezer or turkey meat packs for Christmas, we have the resources to deliver. Here at Fresh Meat Direct, we strive to offer some of the most competitive prices on a range of pork meat packs, lamb meat packs and bacon meat packs, perfect for businesses and the larger family. Alternatively all our meat packs can be purchased and stored in the freezer. When deciding to buy meat packs online, you need to have faith in the source of your purchase. We operate to some of the very highest hygiene standards, having a vast amount of experience within the meat industry. We employ only qualified personnel, from our butchers right the way to our delivery teams to ensure that you receive the freshest produce we can offer. Whatever your requirements may be, from bacon meat packs and pork meat packs, to lamb meat packs and beef meat packs, we have the ability to provide you with the perfect fresh meats for any occasion. Not only can we guarantee freshness and great quality with any of our products, when you buy meat packs through Fresh Meat Direct you will receive great savings of up to a staggering 50% of supermarket prices, an amazing amount. Buying your chicken meat packs, turkey meat packs and many other varieties from us will ensure that you receive a professional service, courteous delivery and above all else, some of the finest grade meat packs to be found within the UK. Packaged in protective environments to offer the best quality and shipped in sealed packaging and boxes for your security and peace of mind, we know the importance of providing the right service to our customers, helping you to choose our services time and time again.